Changing Shopify Plan
What happens when your Shopify plan changes?
OPTIS Color Swatch uses a pay-as-you-grow pricing model, meaning your app plan is linked to your Shopify plan.
When your Shopify plan changes, 1 of 3 things will happen:
Nothing changes and no action is required
You’ll need to approve an updated subscription at the next billing cycle
You’ll need to approve a subscription immediately
Which case applies depends on your user type and how your Shopify plan changes.
⭐️ If you are a grandfathered user (installed the app before Jan 15, 2026)
Grandfathered users can continue using the app normally until a Shopify plan change happens.
When you change your Shopify plan
A subscription approval is required immediately
What you need to do:
Open the app
Approve the subscription to continue using OPTIS Color Swatch
What stays in your favor:
You’ll receive a lifetime 15% monthly discount
The first approval includes a 30-day free trial
A 7-day grace period applies if approval is required (explained below)
⭐️ If you are a regular user (not grandfathered)
For regular users, what happens depends on whether your app plan for the next billing cycle changes or not.
1/ App plan stays the same for the next billing cycle
Example: Basic → Grow → Basic
In this case:
✅ No action is required
Your app plan for the next billing cycle remains unchanged
Billing continues as usual and the app stays active
You can safely continue using the app without doing anything.
2/ App plan changes for the next billing cycle
Example: Basic → Grow
In this case:
✅ Action is required at the start of the next billing cycle
You’ll need to: Open the app → Approve the updated subscription to continue using the app when the billing cycle renews.
3/ Switching from a free plan to a paid tier
Example: Development store → Shopify Basic
This is treated differently because your store becomes a live, paid store.
In this case:
✅ Action is required immediately
You must: Open the app → Approve the subscription to continue using OPTIS Color Swatch before 7-day grace period ends.
What applies in all cases above
A 7-day grace period applies whenever subscription approval is required:
When a subscription approval is required, you’ll have 7 days to approve it. During this time, the app stays active and your storefront setups continue working. If the subscription isn’t approved after 7 days, the app will be temporarily deactivated until approval.
The first time you approve a subscription, a 30-day free trial is applied. You won’t be charged until the trial ends.
We’ll notify you via Email when the subscription approval is needed.
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