> For the complete documentation index, see [llms.txt](https://docs.optis.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.optis.me/access-and-permission/how-to-see-the-stores-collaborator-code.md).
# How to see the store's collaborator code?
## Why do we need partner access from your store?
— We need the temporary access to your store to help you with **settings** or **fix the problem** reported. We promise to be careful with every setting on your website. When we fix all problems, you can remove the access from your end.
## Steps to see the store collaborator code
### *Case 1 – Code located under Users > Security*
{% stepper %}
{% step %}
**In the navigation tab, go to Settings**
{% endstep %}
{% step %}
**In the Settings, go to Users > Security, you will see the Collaborators Code**
In this example, the Collaborator Request Code is **6443**
{% endstep %}
{% endstepper %}
### *Case 2 – Code located under Users and permissions*
{% stepper %}
{% step %}
**In the navigation tab, go to Settings**
{% endstep %}
{% step %}
**In the Settings, go to Users and permissions**
{% endstep %}
{% step %}
**Scroll down and your Collaborator Request Code will appear at the top of the page.**
In this example, the Collaborator Request Code is **2653**
{% endstep %}
{% endstepper %}
