> For the complete documentation index, see [llms.txt](https://docs.optis.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.optis.me/access-and-permission/how-to-grant-optis-team-the-access-to-specific-permissions.md).
# How to grant OPTIS team the access to specific permissions?
1. Firstly, you go to **Settings** > **Users and permissions** > **Collaborators > Search for "Tech Essence (by BSS Commerce) Support"**
2. There are permissions we will need + location where you can find it:
* **View products**
* **Themes > Edit code** (necessary)
* **App** **permissions** > Manage and install apps and channels (necessary)
* **Store settings** > manage settings + shipping and delivery - For showing options on order confirmation & packing slips
You will also need to check if your email is verify or not. If not, you will need to verify so we can help showing options on order confirmation
* **Order > View** - For options not showing on order cases
3. After clicking on all permissions our customer support agent request, you will click **Save**. Then notify our agent
