How to approve our partner request?

We send the request to fix issue/do customization for you. Kindly let us know once you approve the request

1

Click the notification icon on the upper right, you will see an alert notify that we sent you a collaborator request

🚩 If you don't see the notification, you can go to Settings in your Shopify admin

Depending on your Shopify plan/interface:

• You may see Users → click it.

• Or you may see Users and permissions → click it instead

2

In the Users / Users and permissions section, you will see "OPTIS (by BSS Commerce) Support" request a collab access > Click on it

3

We already ticked the permissions we needed. So you just need to click "Accept request"

To see the permissions we’re requesting:

• If you’re in Users and permissions, you’ll see the requested permissions listed directly.

• If you’re in Users, click Edit permissions to review them

Kindly let us know once you approve the request ❤