> For the complete documentation index, see [llms.txt](https://docs.optis.me/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.optis.me/access-and-permission/how-to-approve-our-partner-request.md).
# How to approve our partner request?
We send the request to fix issue/do customization for you. Kindly let us know once you approve the request
{% stepper %}
{% step %}
#### Click the notification icon on the upper right, you will see an alert notify that we sent you a collaborator request
đźš© If you don't see the notification, you can go to **Settings** in your Shopify admin
Depending on your Shopify plan/interface:
* You may see **Users** → click it.
* Or you may see **Users and permissions** → click it instead
{% endstep %}
{% step %}
#### **In the Users / Users and permissions section, you will see "**OPTIS (by BSS Commerce) Support**" request a collab access > Click on it**
{% endstep %}
{% step %}
#### We already ticked the permissions we needed. So you just need to click "Accept request"
To see the permissions we’re requesting:
* If you’re in **Users and permissions**, you’ll see the requested permissions listed directly.
* If you’re in **Users**, click **Edit permissions** to review them
{% endstep %}
{% endstepper %}
Kindly let us know once you approve the request ❤